Trash Collection Carts

As part of the MUD’s contract extension with Best Trash, Best Trash will be providing one free 65-gallon trash cart to each resident at the end of October.

Please note that lost or stolen trash, or recycle carts, can be replaced for $75.00 each by contacting Best Trash at customerservice@besttrashtexas.com.

Best Trash will replace any carts that are defective or otherwise become unusable due to normal wear and tear at no charge. Please contact Best Trash at 281-313-2378 for any additional information or questions.

Supplemental Patrolling

Effective October 1, 2021, the District’s contract for supplemental patrolling is now with the Fort Bend County Sheriff’s Department.

For non-emergency issues, they can be reached at (281) 341-4665.

Please dial 911 for emergencies.

Law Enforcement in the Riverstone Community

Recently, we have received several questions related to law enforcement within the Riverstone community, and we want to provide clarity on the limited role the MUDs play in that area.

  1. MUDs are not responsible for law enforcement – MUDs can only provide resources (typically funding) to assist law enforcement agencies of the County or City.
  2. The entities with primary responsibility for crime prevention and law enforcement (patrolling, schedules, procedures, etc.) in Riverstone are:
    • Fort Bend County Sheriff’s Department for MUDs 128, 129, and 149
    • City of Missouri City Police Department for MUD 115
  3. The Riverstone MUDs give funding to local law enforcement agencies for supplemental patrolling within Riverstone. Their current contract for these services is with the Fort Bend County Constables (Pct 4) office.
  4. If you have any concerns related to law enforcement in Riverstone, you should address your questions directly to the responsible entities: the Fort Bend County Sheriff’s Department, Fort Bend County Constable Precinct 4, or the City of Missouri City Police Department.  They have the ability to change the current patrolling or other law enforcement practices in Riverstone.
  5. Please note that any private security resources outside of the framework described above would need to be done with the approval of your HOA.

Notice of Public Hearing – Strategic Partnership Agreement Hearing

The Board of Directors of Fort Bend County Municipal Utility District No. 128 will hold a public hearing on Monday, June 28, 2021, at 8:15 a.m., regarding the adoption of an Amended and Restated Strategic Partnership Agreement between the District and the City of Sugar Land, Texas. Due to emergency conditions, the Board of Directors will hold this meeting by telephone conference at +1 210-728-6937, Conference ID: 324 769 990#, and videoconference.

Members of the public who wish to present testimony or evidence regarding the proposed Agreement shall be given an opportunity to do so.

A copy of the proposed Strategic Partnership Agreement may be obtained from The Muller Law Group, 202 Century Square Boulevard, Sugar Land, Texas 77478, Attention: Shima Jalalipour.

Notice of Strategic Partnership Agreement Hearing (PDF)

Notice of Public Hearing

The Board of Directors of Fort Bend County Municipal Utility District No. 128 will hold a public hearing on Monday, May 24, 2021, at 8:15 a.m., regarding the adoption of a Strategic Partnership Agreement between the District and the City of Sugar Land, Texas. Due to emergency conditions, the Board of Directors will hold this meeting by telephone conference at +1 210-728-6937, Conference ID: 324 769 990#, and videoconference.

Members of the public who wish to present testimony or evidence regarding the proposed Agreement shall be given an opportunity to do so.

A copy of the proposed Strategic Partnership Agreement may be obtained from The Muller Law Group, 202 Century Square Boulevard, Sugar Land, Texas 77478, Attention: Shima Jalalipour.

Leak Adjustment Request Form

If you have experienced a plumbing leak during the recent freeze event that resulted in an increased water bill, and you would like to request a bill credit, please complete the Leak Adjustment Request Form below.  The utility district will consider your request and, if approved, a credit may be given for usage as determined by the utility district. Documentation and/or photos to support the presence of a leak and its repair are required for consideration.  Completing and submitting the form does not guarantee any adjustments to your water bill. The Board of Directors for your utility district will determine if any adjustment is made.

Click here to complete the Leak Adjustment Form located on the District’s Operator’s website (scroll to the bottom of the page to complete the online form).

Texas Severe Winter Storm Disaster Declaration No. FEMA-4586-DR

Best Trash contracts are for normal amounts of residential waste and recycling collection. Our contracts do not include debris removal as a result of a natural disaster. The Federal Emergency Management Agency has declared the winter storm we just experienced as a disaster. Therefore, the debris generated due to this disaster is not covered under the terms of the contract. This would include debris removal from inside of the house as a result of flooding from broken pipes. Additionally, any frozen landscape removed would also be excluded. Past disasters including hurricanes and floods debris removal have been covered by FEMA. Please check with your homeowners insurance carrier regarding reimbursement for your debris.

There are a few options to dispose of debris:

  1. The Bagster
  2. The Bull Bag
  3. Best Trash does have the ability to provide a special collection service for debris removal. For pricing, please email your address and pictures to customerservice@besttrashtexas.com to get a quote.

Additional Recycling Materials

If you have more recycling than what will fit in your recycling container, Best Trash will collect your additional recycling materials. Please place the additional recycling in a bag, box or container not smaller than 30 gallons clearly labeled “RECYCLE” next to your regular recycling container. Best Trash has provided recycling stickers that may be placed on bags, boxes, and or containers and are available at The Riverstone Club House, 18353 University Blvd., Sugar Land, Texas 77479.