Texas Severe Winter Storm Disaster Declaration No. FEMA-4586-DR

Best Trash contracts are for normal amounts of residential waste and recycling collection. Our contracts do not include debris removal as a result of a natural disaster. The Federal Emergency Management Agency has declared the winter storm we just experienced as a disaster. Therefore, the debris generated due to this disaster is not covered under the terms of the contract. This would include debris removal from inside of the house as a result of flooding from broken pipes. Additionally, any frozen landscape removed would also be excluded. Past disasters including hurricanes and floods debris removal have been covered by FEMA. Please check with your homeowners insurance carrier regarding reimbursement for your debris.

There are a few options to dispose of debris:

  1. The Bagster
  2. The Bull Bag
  3. Best Trash does have the ability to provide a special collection service for debris removal. For pricing, please email your address and pictures to customerservice@besttrashtexas.com to get a quote.

Additional Recycling Materials

If you have more recycling than what will fit in your recycling container, Best Trash will collect your additional recycling materials. Please place the additional recycling in a bag, box or container not smaller than 30 gallons clearly labeled “RECYCLE” next to your regular recycling container. Best Trash has provided recycling stickers that may be placed on bags, boxes, and or containers and are available at The Riverstone Club House, 18353 University Blvd., Sugar Land, Texas 77479.

COVID-19 Update

As you may be aware, in an effort to support public health and safety during the COVID-19 pandemic conditions, the Board of Directors for MUD 128 have voted to temporarily suspend late fees, penalties and terminations on its utility accounts. Although normal usage rates for water and sewer service will continue to apply and accrue, water will not be terminated for delinquent accounts at this time.

Unfortunately, due to outstanding financial and contractual obligations, MUD 128 is not in a position to provide free water or wastewater service. The Board will continually review the appropriateness of its efforts to support its residents. Feedback to the Board can be submitted by clicking here.

Coronavirus Update – Please Bag Your Garbage

In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any direct contact with the garbage.

Trash collection services will continue as normal, but we are experiencing an increase in the amount of residential solid waste as a result of residents spending more time at home. Please be patient as we are doing our best to get everyone collected.

Green waste collection will continue; however we anticipate delays in service. By taking the following steps, residents can help minimize these delays:

  • Mulch leaves and grass clippings instead of bagging them for disposal.
  • Limit the amount of pruning and tree trimming to only what is essential.
  • If utilizing a landscaping company, ensure all green waste is collected and hauled off by the contractor.

Please continue to place your recycling loose in your container. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.

Notice of Public Hearing on Tax Rate

The Fort Bend County Municipal Utility District No. 128 will hold a public hearing on a proposed tax rate for the tax year 2019 on Monday, September 23, 2019 at 8:15 a.m. at the offices of The Muller Law Group, PLLC,202 Century Square Boulevard, Sugar Land, Texas 77478. Your individual taxes may increase or decrease, depending on the change in the taxable value of your property in relation to the change in taxable value on all other property and the tax rate that is adopted.

Notice of Public Hearing on Tax Rate (PDF)

Notice of Public Hearing on Tax Rate

The Fort Bend County Municipal Utility District No. 128 will hold a public hearing on a proposed tax rate for the tax year 2018 on Monday, September 24, 2018 at 8:15 a.m. at the offices of The Muller Law Group, PLLC,202 Century Square Boulevard, Sugar Land, Texas 77478. Your individual taxes may increase or decrease, depending on the change in the taxable value of your property in relation to the change in taxable value on all other property and the tax rate that is adopted.

FOR the proposal: M. Cabiro, R. Bowen, H. Millis, J. Hogan & T. VanHorn
AGAINST the proposal: (none)
PRESENT and not voting: (none)
ABSENT: (none)

The following table compares taxes on the average residence homestead in this taxing unit last year to taxes proposed on the average residence homestead this year.

Notice of TaxPayers’ Right to Rollback Election

If taxes on the average residence homestead increase by more than eight percent, the qualified voters of the district by petition may require that an election be held to determine whether to reduce the operation and maintenance tax rate to the rollback tax rate under Section 49.236(d), Water Code.

Questions or comments regarding this notice can be directed to Esther Buentello Flores at the tax office at (281) 499-1223.

New Payment Options for Your Water Bill

We are excited to announce new payment options for your convenience.

You can pay by credit card, debit card or eCheck.Visa, MasterCard, Discover, and American Express are all accepted.

Fort Bend County MUD 128 has teamed up with First Billing Services to provide more choices to our customers. Please review the information below for options available through First Billing Services:

  • Web payments: Log onto www.sienv.com and choose your district to access the online portal. You can register your account, OR pay as a guest!
  • Live agent assisted payments: call 1-855-270-3592.
  • Automated phone payments: Call the phone number listed on your next bill to use the new Integrated Voice Recognition system (IVR) and follow the prompts. This service is available 24/7.
  • Text & Pay: A new and exciting feature available to you! Register your account via the online portal to sign up for Text & Pay.
  • Automatic Monthly Payments: Log in online OR contact First Billing at 1-855-270-3592 to sign up for auto payments. You can select your payment method, pick your date, and the payment amount. Each month, you will receive emails confirming the payment was successful. If you are currently signed up for AUTO PAY, you will need to re-register with First Billing who will be providing this service going forward.

While you will be paying your bill to your water district; First Billing Services assesses a fee for each credit/debit card or e-check transaction, while using these convenient services. Fort Bend County MUD 128 nor SI Environmental, LLC receive any income from the convenience fees.

For more information or assistance with registration, call First Billing at 1-855-270-3592 or or visit www.sienv.com.