Effective October 1, 2021, the District’s contract for supplemental patrolling is now with the Fort Bend County Sheriff’s Department.
For non-emergency issues, they can be reached at (281) 341-4665.
Please dial 911 for emergencies.
Recently, we have received several questions related to law enforcement within the Riverstone community, and we want to provide clarity on the limited role the MUDs play in that area.
The Board of Directors of Fort Bend County Municipal Utility District No. 128 will hold a public hearing on Monday, June 28, 2021, at 8:15 a.m., regarding the adoption of an Amended and Restated Strategic Partnership Agreement between the District and the City of Sugar Land, Texas. Due to emergency conditions, the Board of Directors will hold this meeting by telephone conference at +1 210-728-6937, Conference ID: 324 769 990#, and videoconference.
Members of the public who wish to present testimony or evidence regarding the proposed Agreement shall be given an opportunity to do so.
A copy of the proposed Strategic Partnership Agreement may be obtained from The Muller Law Group, 202 Century Square Boulevard, Sugar Land, Texas 77478, Attention: Shima Jalalipour.
The Board of Directors of Fort Bend County Municipal Utility District No. 128 will hold a public hearing on Monday, May 24, 2021, at 8:15 a.m., regarding the adoption of a Strategic Partnership Agreement between the District and the City of Sugar Land, Texas. Due to emergency conditions, the Board of Directors will hold this meeting by telephone conference at +1 210-728-6937, Conference ID: 324 769 990#, and videoconference.
Members of the public who wish to present testimony or evidence regarding the proposed Agreement shall be given an opportunity to do so.
A copy of the proposed Strategic Partnership Agreement may be obtained from The Muller Law Group, 202 Century Square Boulevard, Sugar Land, Texas 77478, Attention: Shima Jalalipour.
If you have experienced a plumbing leak during the recent freeze event that resulted in an increased water bill, and you would like to request a bill credit, please complete the Leak Adjustment Request Form below. The utility district will consider your request and, if approved, a credit may be given for usage as determined by the utility district. Documentation and/or photos to support the presence of a leak and its repair are required for consideration. Completing and submitting the form does not guarantee any adjustments to your water bill. The Board of Directors for your utility district will determine if any adjustment is made.
Best Trash contracts are for normal amounts of residential waste and recycling collection. Our contracts do not include debris removal as a result of a natural disaster. The Federal Emergency Management Agency has declared the winter storm we just experienced as a disaster. Therefore, the debris generated due to this disaster is not covered under the terms of the contract. This would include debris removal from inside of the house as a result of flooding from broken pipes. Additionally, any frozen landscape removed would also be excluded. Past disasters including hurricanes and floods debris removal have been covered by FEMA. Please check with your homeowners insurance carrier regarding reimbursement for your debris.
There are a few options to dispose of debris:
If you have more recycling than what will fit in your recycling container, Best Trash will collect your additional recycling materials. Please place the additional recycling in a bag, box or container not smaller than 30 gallons clearly labeled “RECYCLE” next to your regular recycling container. Best Trash has provided recycling stickers that may be placed on bags, boxes, and or containers and are available at The Riverstone Club House, 18353 University Blvd., Sugar Land, Texas 77479.
As of December 1, 2020, the City of Sugar Land will increase its regulatory groundwater reduction plan fee from $2.51 to $3.23 per 1,000 gallons of water used. Your January 2021 bill will reflect the new rate. Please visit 2021 Utility Rate Changes | Sugar Land, TX – Official Website for additional information regarding the rate change.
Due to emergency conditions, the Board of Directors will hold meetings by telephone and/or videoconference. Participation information can be found on the agenda for each meeting. Agendas are found here.
As you may be aware, in an effort to support public health and safety during the COVID-19 pandemic conditions, the Board of Directors for MUD 128 have voted to temporarily suspend late fees, penalties and terminations on its utility accounts. Although normal usage rates for water and sewer service will continue to apply and accrue, water will not be terminated for delinquent accounts at this time.
Unfortunately, due to outstanding financial and contractual obligations, MUD 128 is not in a position to provide free water or wastewater service. The Board will continually review the appropriateness of its efforts to support its residents. Feedback to the Board can be submitted by clicking here.